Terms and Conditions

Welcome to Kala Emporium! We are a women's ethnic wear online store committed to providing our customers with high-quality products and excellent customer service. Before using our website or making a purchase, please read the following terms and conditions carefully. By using our website or making a purchase, you agree to be bound by these terms and conditions.

  1. Use of Website: You may use our website for lawful purposes only. You may not use our website to transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.
  2. Privacy Policy: We value your privacy and take measures to protect your personal information. Please refer to our privacy policy for more information on how we collect, use, and protect your personal information.
  3. Product Information: We make every effort to provide accurate product descriptions and images on our website. However, there may be slight variations in colour, texture, and pattern due to differences in monitor settings and lighting. We reserve the right to modify, discontinue, or suspend any product at any time without notice.
  4. Payment: We accept all major credit cards, debit cards, internet banking and UPI. All transactions are processed securely.
  5. Shipping: Shipping: We offer free standard shipping on all orders within India. We also offer expedited shipping options for an additional fee. We also offer worldwide shipping at varying rates based on your location and the weight of the package. Please refer to our shipping policy for more information.
  6. Returns: If you receive a defective piece from us, please notify us in writing within 48 hours of receiving the parcel, and we will replace it once we receive the item back. The returned item must be unused and have all tags and labels intact.
  7. Intellectual Property: All content on our website, including but not limited to images, logos, text, and graphics, is the property of Kala Emporium and is protected by Indian and international copyright laws.
  8. Limitation of Liability: Kala Emporium shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products.
  9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the Indian government, without giving effect to any principles of conflicts of law.
  10. Modification of Terms and Conditions: We reserve the right to modify these terms and conditions at any time without notice. Please review these terms and conditions regularly for updates.

We hope you enjoy shopping with Kala Emporium. If you have any questions or concerns, please do not hesitate to contact us.

Phone: 0172 478 9697

Email: contact@kalaemporium.com